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So I just got an invoice from FedEx for $30 for customs, GST and an Advancement Fee for my remake items. Has anybody else been charged this? If this is normal practice I find it quiet ridiculous as it cost me $20 to ship the items back to Vancouver and now this $30 cost..all in all $50 to have two shirts remade which is a far cry from the "free" they advertise. I'm in Canada if this makes any difference. You'd figure the items would be shipped from Shanghai to Vancouver first and Indochino would pick up the bill.
Surprised I haven't heard more people complaining about this, or maybe I'm not really supposed to be charged for this?
Anybody else have this disappointing experience?